Store Name
cobaco

Seller
Cobaco Co., Ltd.

Person in charge of operations
Naotaka Kobayashi

Address
〒651-0092 4-6-4 Ikutacho, Chuo Ward, Kobe City, Hyogo Prefecture

Contact Information
TEL: 090-8930-5520
[Business Hours | 10:00-18:00 Closed | Tuesday, Wednesday, Friday, Holidays]
*Currently, we are not accepting inquiries by phone. For inquiries, please contact us at,Contact FormAlternatively, please use email.
* We do not accept any sales calls.

Email Address
info＠cobaco.shop

Homepage URL
https://cobaco.shop

Fees other than the product price
・Transfer fees for purchases made via Yuucho transfer (only for repair services)
・Shipping fee

Validity period of application
In principle, it will be 7 days after the order confirmation (sending of the order confirmation email from the store). (Settings may vary depending on the product)

Sales Quantity
No specific instructions (settings may vary by product)

Delivery Time
As our store operates on a made-to-order basis, the delivery time will be approximately 1.5 to 2 months after your order.
For more detailsShopping Guideof"About Delivery Time"Please take a look.
In the case of long holidays or busy periods, we will inform you separately on the site.
Also, please note that delivery times may be delayed due to the volume of orders and the finishing process.
For items that are partially in stock, we will ship them within 5 business days as a general rule.

Payment Method
Credit Card / Apple Pay / Google Pay

Payment Timing
In principle, payment processing will be carried out at the time of order.
*There may be a charge before delivery.

About Returns
Returns and exchanges other than defective products are not accepted. Please be sure to check the received items immediately. If you have any concerns about the product you received, please contact us within 7 days of arrival (within 3 days for 'MINERAL SPECIMENS' only). Please note that some products may not be eligible for returns or exchanges.

In the case of initial defects, incorrect shipping items, or damage during delivery, we will promptly respond at our expense for shipping. For more details, please refer to the Shopping Guide.About Returns and ExchangesPlease take a look.

About Trademarks
The cobaco logo is a registered trademark of cobaco Co., Ltd.