Privacy policy
Cobaco Co., Ltd. (hereinafter referred to as "the Company") operates cobaco (hereinafter referred to as "the Brand") and handles personal information solely for the purpose of conducting the Company's business, managing it appropriately and carefully. The Brand's approach to personal information protection is as follows.
■ The Company uses personal and organizational information registered by customers only to develop and provide cutting-edge functions and services under the Brand, and takes utmost care to protect customers' personal information.
■ The scope of application of this Privacy Policy covers services provided by the Brand and services provided by Shopify. (Scope is defined in Section 1 below)
■ Except as explicitly stated in this policy, personal information will not be used for purposes other than those specified. (Purposes are defined in Section 2 below)
■ Except as explicitly stated in this policy, personal information will not be disclosed to third parties. (Management is defined in Section 2 below)
■ Appropriate management as stipulated in this policy will be conducted regularly.
■ The Company may change this Privacy Policy without customer permission. When the Brand changes the content of personal information acquisition, usage methods, disclosure details, etc., the changes will be published in the store's announcements so that customers can be informed, and reflected in this Privacy Policy as notification.
■ The Brand's online store is hosted by Shopify Inc., and when customers visit and make purchases at the store, Shopify collects and processes customers' personal data. This includes services based on interactions with other merchants and Shopify (Enhanced Services).
Enhanced Services enable the Company and Shopify to:
- Provide customers with personalized experiences
- Deliver more relevant advertisements to customers
- Understand how customers interact with the store and advertisements
Information about customers' activities on the store is shared with Shopify and third parties, which may be located in other countries, for the purpose of providing services including Enhanced Services.
For Shopify's handling of personal information, please refer toShopify Privacy Policy.
Customers can opt out of data processing by Shopify for specific purposes. For details, please visithttps://privacy.shopify.com.
1. Scope of Application of the Brand's Privacy Policy
■ The Brand's privacy policy applies when customers use the Brand's services.
■ Personal information collected when customers use the Brand's services is managed according to the Brand's personal information protection policy. Additionally, Shopify's privacy policy applies to services provided by Shopify.
■ The Brand's personal information protection policy applies to services directly provided by the Brand and hosting services provided by Shopify; services of other organizations or companies linked via links, etc., are outside the scope.
■ Use of the Brand's services is at the customer's own responsibility.
■ The Company assumes no responsibility for any damages arising from the use of information obtained from other websites linked to the Company's online store.
2. Collection and Use of Personal Information by the Brand
The Brand requires certain personal information from customers to develop and provide cutting-edge functions and services.
■ Customers are responsible for managing their shop ID and password.
- It is recommended to change passwords regularly and avoid easily guessable names, birthdates, phone numbers, etc.
- Do not disclose, lend, or transfer passwords even to acquaintances or friends.
- Please do not write passwords in inquiry emails or on the Company's website Q&A.
■ Collected personal information is used only to the extent necessary to provide the Brand's services and will not be provided to any third party except in the following cases:
■ With customer consent:
- When sending emails to request consent for the use of personal information
- When disclosing to companies with which the Company has a confidentiality agreement (e.g., contractors) to the necessary extent
- When sending advertising emails or direct mail for the Company or its business partners
- To Shopify and its affiliates for hosting the store and providing Enhanced Services
- When the customer's actions violate the Brand's policies, announcements, or terms of use, and disclosure is necessary to protect other customers, third parties, or the Company's rights and property
- When disclosure is required by court orders, administrative agency orders, or other laws, or for criminal investigations, elimination or prevention of infringement of third-party rights, or other similar necessities
■ Customers agree in advance to the use of their personal information by the Company as described above and will not object. Consent to data processing by Shopify is deemed given by using the store.
■ The Brand may share customers' personal information with business partners in the following cases:
- For business reasons such as special services for customers. In such cases, customer consent will be obtained before providing information, and no information will be provided without consent.
- For creating statistical data, market research, data analysis, etc. In such cases, only information processed so that individuals cannot be identified will be provided.
3. Use of Cookies and Collection of User Behavior Information
The Brand's site and Shopify may use cookies to collect information to provide better services. However, recorded information does not include personally identifiable information such as name, phone number, address, or email address. If you do not wish to accept cookies, you can change your browser settings. Note that remarketing functions using these cookies may display our advertisements on external sites based on your browsing history.The Company, Shopify, and partners use cookies and other technologies to personalize your experience, display ads, and perform analytics. These technologies are used only with your consent. For details, please refer to this Privacy Policy and theShopify Privacy Policy
.
4. Contact Information
Personal Information Manager: Naotake Kobayashi (info@cobaco.shop)
If you have any questions about the personal information policy described here, please contact us by email at the following address.