Privacy policy

Cobaco Co., Ltd. (hereinafter referred to as "the Company") operates cobaco (hereinafter referred to as "the Brand"). The Company uses personal information solely for the purpose of conducting its business and manages it appropriately and carefully. The Brand's approach to personal information protection is as follows.

■ We will use the personal and organizational information registered by our members solely for the purpose of developing and providing cutting-edge features and services for our brand, and we will take the utmost care to protect the personal information of our members.
■ The scope of this privacy policy applies only to the services provided by our brand. (The scope is defined in Section 1 below)
■ Unless explicitly stated in these terms, we will not use the information for purposes other than those specified. (The purpose is defined in Section 2 below)
■ Unless explicitly stated in these terms, we will not disclose information to third parties. (Management is specified in Section 2 below)
■ We will regularly conduct appropriate management in accordance with the methods specified in these terms.
■ Our company may change the privacy policy without the user's permission. When our brand makes changes to the content of personal information collection, usage methods, disclosure content, etc., we will notify users by publishing the information on our website's announcements and reflecting it in this privacy policy so that users can be informed of the changes.

1. The scope of our brand's privacy policy considerations
■ Our brand's privacy policy applies when members use our brand's services.
■ The personal information collected when members use the services of our brand will be managed in accordance with our brand's privacy policy.
■ Our brand's privacy policy applies only to the services directly provided by our brand, and does not extend to the services of other organizations or companies linked through links, etc.
■ The use of our brand's services is to be conducted at the user's own risk.
■ We are not responsible for any damages arising from the use of various information obtained from other websites linked to our online store.

2. Collection and Use of Personal Information by Our Brand
In our brand, we require some personal information about our members in order to develop and provide cutting-edge features and services.
■ Please manage your shop ID and password at your own responsibility.
 - We recommend that you change your password regularly and avoid using easily guessable information such as names, birth dates, or phone numbers.
 - Also, please do not disclose, lend, or transfer to acquaintances or friends.
 - Please do not write your password in inquiry emails or in the Q&A section on our website.
■ Collected personal information will only be used to the extent necessary to provide our brand's services, and will not be provided to any third party except in the following cases.
■ 会員の同意がある場合
 - When sending an email to members to request consent regarding the use of personal information
 - When disclosing to companies that have previously entered into a confidentiality agreement with us (for example, contractors) to the necessary extent
 - When sending electronic mail or direct mail for advertising purposes from our company or our business partners to members
 - If a member's actions within our brand violate our brand policies, announcements, or terms of use, and it is deemed necessary to protect the rights and property of other members, third parties, or our company.
 - In cases where disclosure of personal information is requested in accordance with orders from courts, administrative agencies, or other legal provisions, or in cases of criminal investigations, elimination or prevention of rights infringement against third parties, or other similar necessities.
■ Members shall agree in advance to the use of personal information in the manner specified above and shall not raise any objections.
■ In addition, our brand may share members' personal information with our business partners in the following cases.
 - In cases where there are business reasons such as special services for members. In this case, we will seek the member's consent before providing information, and we will not provide it without consent.
 - In cases of creating statistical data, conducting market research, and data analysis. In this case, we will only provide information that has been processed in such a way that specific individuals cannot be identified.

3. Use of Cookies and Acquisition of User Behavior Information
On our brand site, we may collect information using cookies to provide better services to our customers. However, the recorded information does not include any personally identifiable information such as the user's name, phone number, address, or email address.
If you do not wish to accept cookies, you can change the settings in your browser.
Please note that we may deliver our advertisements on external sites based on your behavior history through remarketing features that utilize these cookies.

4. Contact Information
If you have any questions regarding the personal information outlined here, please contact us via email at the following address.

Personal Information Management Officer: Naotake Kobayashi (info@cobaco.shop)

【Revised on April 1, 2022】