This blog provides information on the current shipping schedule.
Basically, updates are scheduled twice a week on Mondays and Thursdays. This is just a guideline, but we hope it can serve as a reference when you are considering.
*We are unable to accommodate any shipping requests before the date listed below.Please be aware in advance.
[ 発送予定日の目安 ]
As of today, September 22 (Sunday) at 17:00, regarding the items you have ordered,Scheduled for shipment around October 31stとなっております。
[ 注意点 ]
○The above is just a guideline.The scheduled shipping date is not guaranteed.
○Size Gauge RentalFor those who wish to order, if the ring size is not determined at the time of order, the shipping date will be later than the above estimate.のでご注意ください。
○We generally decline all requests to expedite the delivery of products.Especially after holidays, there may be cases where the shipping date is pushed forward beyond the above estimate.If you have a preferred delivery date, please place your order as early as possible.
Information - Information
Estimated shipping date (updated September 22)
[ Campaign ] Birthstone Postcard Gift Campaign
To commemorate the addition of a new item to the 'Jewelry with a choice of birthstones' collection, we are holding a small gift campaign. During the campaign period, including the new products "Birthstone Ring_signet" and "Birthstone Ring_asymmetry"Collection 'Jewelry with a choice of birthstones'Customers who order items will receive an original postcard adorned with an illustration of their birthstone, available on a first-come, first-served basis. We will deliver postcards corresponding to the selected birthstone for each stone ordered, matching the birth month of the stone.
[ 対象期間 ]
September 20 (Friday) - October 11 (Friday)
[ 対象者 ]
During the above periodCollection 'Jewelry with a choice of birthstones'For those who have ordered the item
[ プレゼント内容 ]
Birthstone Postcard
The number of postcards delivered will vary depending on the number of birthstones for the items you ordered.(例. Birthstone Ring_signet (With 3 stones, you will receive 3 postcards of the birthstone for the same month as the selected birthstone.)
[ その他注意事項 ]
・Each person is limited to one item. (If you order multiple eligible items, we will select one eligible item from your order.)
- Even during the period, the campaign may end as soon as the planned number of items is reached.
[ New in ] New item added to the Jewelry with a choice of birthstones collection
9月20日(金)、Collection 'Jewelry with a choice of birthstones'New items have been added.
‐ Birthstone Ring_signet
The signet ring (seal ring), which has a long history that dates back to ancient times, can be traced back to before the common era.Traditionally engraved family crests and initials of the wearer have been replaced with tiny birthstones. You can choose the number of birthstones to be set, from 1 to 5 stones.
‐ Birthstone Ring_asymmetry
The asymmetrical form created by the converging curves towards one corner. A tiny birthstone is set on its side, facing the wearer.
-
To commemorate the addition of a new item to the 'Jewelry with a choice of birthstones' collection, we are holding a small gift campaign. For more details, please see the blog below.
Atelier Schedule|September
"Appointment Day" is a reservation-based system where one group can visit at a time. "Open Day" is a day when the atelier is open for a full day, allowing you to come freely without a reservation. We look forward to your visit.
[ Open Day / No Reservation Required ]
There are no scheduled open days in September.
[ Appointment Day / Reservation Required ]
7日(土)
8日(日)
22日(日)
28日(土)
29日(日)
※Includes online consultation for marriage rings (Please apply for online consultation at least 2 weeks before your desired date)
▼ご予約はこちらから
https://cobaco.shop/pages/our-space
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・Inside the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
[ Event ] cobaco Photo Studio vol.4 (Application Closed)
今年で4回目の開催となるアトリエイベント『cobaco写真館』。9月15日(日)、アトリエが一日だけ特別な写真館になります。ご家族そろって、大切な誰かと一緒に、友人同士で、ペットと一緒に、自分自身を…あなたの2024年を写真に残しませんか。
Background of Starting the Photography Studio Event
"I want a family ring to commemorate our 10th wedding anniversary."
「I want to give a necklace as a present for my grandmother's 60th birthday celebration」
「I want matching rings with a friend who will be apart from me starting this spring.
We receive orders for cobaco jewelry for various reasons. It brings people closer together. It reminds us of someone anew. It encourages ourselves... When we reflect on the role that the jewelry we deliver plays, we realize that it overlaps significantly with the role of the medium of "photography." Since then, we have started to think about how we can engage in activities that allow us to witness each customer's form being preserved as a photograph.
Jewelry brands and photography may seem like two unrelated points at first glance, but by connecting them, something new may be born. I consulted with photographer Shinpei Kato, who has always been a great help in shooting key visuals, and in 2020, the activities of 'cobaco Photo Studio' began.
About "cobaco Photo Studio"
Our atelier in Kobe Sannomiya will become a special photo studio for just one day. There will be no colorful backdrop papers, numerous lights, or photography equipment commonly found in regular photo studios. What we have is the space of the atelier, the natural light coming through the windows, and the camera. We aim to capture the natural appearance of that moment and place in our photographs.
The photographer in charge of the shoot is Shinpei Kato, who has always been a great help with our brand visual photography. Having been part of the photography studio at Muji, he will capture images with a sense of airiness and transparency.
This is an image of the finished photo taken in the studio. The photos will be selected by the photographer and printed in a 6-cut size. (The 6-cut size is 254mm in height and 203mm in width, approximately the size of B5.)
The printed photos will be enclosed in an original photo mount created for the photography studio event and delivered to you. The photo data will be sent separately via email. We plan to deliver it approximately one month after the day of the shoot.
Photographer Introduction
Shinpei Kato
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Born in 1976. From Kanagawa Prefecture. After working as a photographer's assistant and in the Muji photography studio, became a freelancer in 2009. Moved to Okayama Prefecture in 2011. Alongside commercial photography work for advertisements and magazines, also conducts family photo shoots. In 2014, held a photo exhibition titled "Shapes of Family" in Okayama and Tokyo. Participated in the Dramatic Yachiyo Project from 2015. Since the brand renewal in 2018, has been responsible for the brand visual photography of cobaco.
[ 開催概要 ]
Date: September 15 (Sunday) 10:30 AM - 4:00 PM
※Reservations are required for a 30-minute slot starting from 10:30.
(12:10 PM - 1:00 PM is a break)
10:30〜11:00/1 group
11:05〜11:35/Group 1
11:40〜12:10/Group 1
—
13:00〜13:30/1 group
13:35〜14:05/Group 1
14:10〜14:40/1 group
14:45〜15:15/Group 1
15:20〜15:50/Group 1
[ 場所 ]
atelier cobaco
4-6-4 Ikutacho, Chuo Ward, Kobe City
10 minutes on foot from Sannomiya Station on all lines / 8 minutes on foot from Shin-Kobe Station on all lines
○It is behind the Froindlieb main store.
○There is no dedicated parking lot. If you are coming by car, please use the nearby coin parking. To avoid inconveniencing the neighbors, please refrain from street parking.
[ 料金 ]
[1]For first-time customers: 22,000 yen (tax included) / 1 set
[2]For those who have ordered jewelry from cobaco before (including past photo event participants): 19,800 yen (tax included) / 1 set
*Payment will be made at the time of reservation.
(料金に含まれる内容)
One photo shoot (approximately 30 minutes) / Photo data (jpg format) & print (6-inch size / vertical 254mm × horizontal 203mm) each 1 piece / Original photo mount included
[ お渡し方法 ]
On the day of the shoot, you can choose from the following two delivery methods.
[1]Delivery at the atelier
Please come to the Atelier Open Day scheduled for November. (You can come without a reservation) *The date of the event will be announced on the day of the shoot.
[2]ご郵送
We will deliver via Yamato's Takkyubin around the end of October.
*Shipping costs will be borne by the customer. (Shipped cash on delivery)
[ その他注意事項 ]
- The selection of photos will be left to the photographer.
- In principle, we do not accept cancellations or refunds for reservations due to customer convenience. (However, if an event is canceled or postponed due to our circumstances, we will promptly process a refund.)
- Photography with pets is negotiable at the time of reservation. Please note that the photography is based on the premise that the pet will be held, so we kindly ask you to refrain from bringing large dogs or other pets that cannot be held.
・On the day of the shoot, we will provide a changing area in the studio, so you can change your clothes if needed.
—
※By participating, you agree to the terms below. Please confirm and apply.
- I agree to use the photographed data only for personal use (*) and not for commercial purposes. (*Including SNS profile images)
※来場時のお願い
- On the day, there will be a "complete replacement system." To avoid contact with other customers, please refrain from arriving earlier than your reserved time.
・If you have cold symptoms such as fever or are not feeling well, please refrain from coming.
Price Revision Notice
Starting from September 2, 2024 (Monday), we will revise the prices of all products (excluding some items).
We sincerely regret to inform you that we have decided to revise the prices of our products in order to continue delivering high-quality items consistently, just as we have in the past. We kindly ask for your understanding in this matter.
Due to the revision, the online store will temporarily close from around 10:00 AM on August 30 (Friday) and is scheduled to reopen around 12:00 PM on September 2 (Monday). You can place orders at the current prices until
For items that have only been available in "K18" or "K18 Hard" so far, we are currently considering measures to provide products at more affordable prices, including the addition of "K10" options in the future.
Please note that we are currently making various adjustments, and we are unable to answer questions regarding the details related to the price revision. We appreciate your understanding.
We apologize for any inconvenience and trouble caused to our customers. We will continue to strive for the provision of high-quality products and the improvement of design and technology quality. We kindly ask for your continued support of cobaco items in the future.
【 価格改定の流れ 】
Orders placed by around 10 AM on August 30 (Friday): Current price
↓
From August 30 (Friday) around 10:00 AM to September 2 (Monday) around 12:00 PM, online shop maintenance work (※)
↓
Orders placed after around 12:00 PM on September 2 (Monday): Revised prices
*Due to the switching of price display, the online shop will be temporarily inaccessible from around 10 AM on August 30 (Friday) to around 12 PM on September 2 (Monday).
Atelier Schedule|August
"Appointment Day" is a day when you can visit by reservation, one group at a time. "Open Day" is a day when the atelier is open for a full day, allowing you to come freely without a reservation. We look forward to your visit.
[ Open Day / No Reservation Required ]
There are no scheduled open days in August and September.
[ Appointment Day / Reservation Required ]
3日(土)
4日(日)
24日(土)
25日(日)
※Includes online consultation for marriage rings (Please apply for online consultation at least 2 weeks before your desired date)
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・Inside the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
Atelier Schedule|July
This is information about the atelier in July.
"Appointment Day" is a day when you can visit by reservation, one group at a time. "Open Day" is a day when the atelier is open for a full day, allowing you to come freely without a reservation. We look forward to your visit.
[ Open Day / No Reservation Required ]
July 13 (Saturday) 11:00-17:00
※Consultations for marriage rings are by appointment only.
※
[ Appointment Day / Reservation Required ]
6日(土)
7日(日)
13th (Saturday) / Atelier only
20日(土)
21日(日)
※Includes online consultation for marriage rings (Please apply for online consultation at least 2 weeks before your desired date)
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・Inside the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
[ Event ] Oneday Nail Salon in cobaco pop-up gallery (Full)
*Reservations are closed due to full capacity.
A pop-up event titled "scheduled to be held in Nakameguro, Tokyo on June 15th (Saturday) and 16th (Sunday).cobaco pop-up gallery in TokyoThe new collection "Staple" is here, and to celebrate its launch, we will be hosting a collaboration event called "Oneday Nail Salon" featuring a professional nail artist on the first day of the event.
This time, we are inviting the nail artist from the nail salon "virth +LIM" located in Omotesando, Tokyo.Machiko YamaguchiWe have been in contact with San since the time we lived in the Tokyo area. Even after moving our base to Kobe, we have continued to interact, such as getting our nails done when visiting Tokyo.
Frequenting the mineral fair,She has a deep knowledge of natural stones. She is also skilled in nail designs inspired by minerals. With the upcoming pop-up event, we thought about the possibility of collaboration and decided to request a one-day nail salon project.
You will receive an event-exclusive original nail inspired by the natural stones featured in the new collection "Staple."
-
We will apply original nails themed around the new collection "Staple."
Based on the four nail patterns below, we will perform the treatment while listening to the participants' preferences.
[ 開催日時 ]
日時:6月15日(土)
[1] 11:00 AM - 1:00 PM
[2] 13:00〜15:00
[3] 15:00〜17:00(※)
※Only for [3], we accept from nail off. If hard gel nail off is required, we will need an additional 30 minutes or so.( Please participate in the sessions [1] and [2] with your nails already removed.
*Reservations are closed due to full capacity.
[ 場所 ]
river side Gallery
1-5-10 Kamimeguro, Meguro-ku, Tokyo
Nakameguro Mansion 1F
[2 minutes on foot from Tokyu Toyoko Line Nakameguro Station (Main Ticket Gate)]
→[ Google Map ]
[ 料金 ]
12,100円(税込)
*Payment will be made at the time of reservation.
[ 参加者特典 ]
A small gift is prepared for those who participate. O・P・You will receive I's nail oil "Nail & Cuticle Oil To Go" (worth 2,200 yen) at the end of the treatment.
[ その他注意事項 ]
- On the day, you will choose one design from the four sample chip patterns we have prepared. (We will ask for your preferences based on the pattern you selected.)
- In principle, we do not accept cancellations or refunds for reservations due to customer convenience. (However, if an event is canceled or postponed due to our circumstances, we will promptly process a refund.)
For episodes [1] and [2], please participate with your nails removed. If you have any questions regarding the removal, please contact us in advance.
・The price is a limited-time offer only on the day of the event. Nail salon "virth +LIM" treatmentsPlease note that this is different from the price. Thank you for your understanding in advance.
[ Event ] cobaco pop-up gallery in Tokyo Announcement
A new collection featuring voluminous natural stones with random cuts, secured by U-shaped parts.ステープルOn the occasion of the announcement, we will hold a pop-up event in Nakameguro, Tokyo for two days on June 15th (Saturday) and June 16th (Sunday).
On the first day of the event, at the nail salon "Omotesando" in Tokyovirth +LIMWe welcome nail artist Machiko Yamaguchi, and the event "Oneday Nail Salon」Planning (reservation required). Mr. Yamaguchi, who has a deep knowledge of natural stones, will present the new collection "StapleYou will receive original nails inspired by the natural stones handled in our store.
※All displayed products at the event are sample items for fitting.(
[ 日時 ]
6月15日(土)11:00-18:00
June 16 (Sunday) 11:00-16:00
[ 場所 ]
river side Gallery
1-5-10 Kamimeguro, Meguro-ku, Tokyo
Nakameguro Mansion 1F
(2 minutes on foot from Nakameguro Station (Main Ticket Gate) on the Tokyu Toyoko Line)
→[ Google Map ]
Atelier Schedule|May
The open day is scheduled for the 11th (Saturday). We also plan to showcase the new collection "Staple". You can come freely without a reservation. Additionally, we are accepting appointments for "Appointment Day", where one group can visit at a time, on the dates below. We look forward to your visit this month as well.
[ Open Day / No Reservation Required ]
May 11 (Saturday) 11:00-17:00
※Consultations for marriage rings are by reservation only.
[ Appointment Day / Reservation Required ]
18日(土)
19日(日)
25日(土)
26日(日)
※Includes online consultation for marriage rings (Please apply for online consultation at least 2 weeks before your desired date)
▼To make an appointment, please use the reservation form on the page below.
https://cobaco.shop/pages/our-space
*Dates not displayed on the reservation form cannot be booked.
-
- Items from cobaco are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・Inside the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
Notice of Golden Week Holiday
We sincerely apologize, but we will be taking a break for Golden Week from April 29 (Monday) to May 1 (Wednesday) and from May 3 (Friday) to May 8 (Wednesday).
Orders and inquiries received during this period will be responded to sequentially after May 2 (Thursday) and May 9 (Thursday).
Please note that the final acceptance for shipping ring size gauges will be for orders placed by around 2 PM on the day before the break. If you are interested, please consider it as soon as possible.
We will be closed on Thursday, April 11th.
Thank you very much for always using our store.
Our online store is closed every Tuesday, Wednesday, and Friday, but due to an exhibition trip, this week will be changed as follows.
[ Upcoming Closures ]
April 9 (Tuesday) Closed
April 10 (Wednesday) Closed
April 11 (Thursday) Closed
April 12 (Friday) Open
We will respond to orders and inquiries received during the above period sequentially after the next business day. We apologize for the inconvenience and appreciate your understanding.
Thank you for your understanding.
Notice of Package Renewal
More neutral, more user-friendly. The packaging for delivering jewelry is being renewed. A jewelry pouch will be included inside the box. Not only the jewelry but also the packaging we deliver is designed to be used for a long time.
▼Eligible for delivery in the new package
Today, Thursday the 4th, we will switch to the new packaging for orders.
*The current package will be gradually switched as it runs out. There is a possibility that those who ordered before the 4th (Thursday) will also receive the new package. Thank you for your understanding in advance.
※ "cobaco BRIDAL" and "cobaco for baby" products will be delivered in the same packaging as before.
Regarding the temporary closing days in the last week of March
Thank you very much for always using our store.
Next week, due to business trips and filming, we will be taking a break on the following dates in addition to our regular holidays (Tuesday, Wednesday, Friday, and public holidays).
[ Temporary Closure Dates ]
March 25 (Monday), March 30 (Saturday)
Orders and inquiries received during the above period will be responded to sequentially after the next business day. We apologize for any inconvenience this may cause and appreciate your understanding.
Thank you for your understanding.
Atelier Schedule|April
Here is the information about the April atelier.
"Appointment Day" is a day when you can visit by reservation, one group at a time. "Open Day" is a day when the atelier is open for a whole day, allowing you to come freely without a reservation.
We look forward to your visit.
[ Open Day / No Reservation Required ]
April 20 (Saturday) 11:00-17:00
※Consultations for marriage rings are by appointment only.
[ Appointment Day / Reservation Required ]
6日(土)
7日(日)
13日(土)
14日(日)
27日(土)
28日(日)
※Includes online consultation for marriage rings (Please apply for online consultation at least 2 weeks before your desired date)
▼To make an appointment, please use the reservation form on the page below.
https://cobaco.shop/pages/our-space
*Dates not displayed on the reservation form cannot be booked.
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・The atelier contains delicate and fragile items such as glass and natural stones, and there are stairs and steps. Please be careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
Atelier Schedule|March
This is information about the March atelier.
"Appointment Day" is a day when you can visit by reservation only, one group at a time. "Open Day" is a day when the atelier is open for a full day, allowing you to come freely without a reservation.
We look forward to your visit.
[ Open Day / No Reservation Required ]
16th (Saturday) 11:00-17:00
※Consultations for marriage rings are by appointment only.
[ Appointment Day / Reservation Required ]
2日(土)
3日(日)
9日(土)
10日(日)
23日(土)
24日(日)
31日(日)
*Includes online consultation for marriage rings (please apply for online consultation at least two weeks before your desired date)
Please make your appointment reservation using the reservation form on the page below.
https://cobaco.shop/pages/our-space
*Dates not displayed on the reservation form cannot be booked.
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・Inside the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
We will be closed from February 26 (Monday) to February 29 (Thursday).
We sincerely apologize, but we will be closed from February 26 (Monday) to February 29 (Thursday).
Orders and inquiries received during this period will be responded to sequentially after March 1 (Friday).
Please note that orders for the ring size gauge to be shipped before this period will be accepted until around 1 PM on February 25 (Sunday). Orders placed after this will be handled sequentially after March 1 (Friday). If you wish to rent a size gauge, please be aware.
We apologize for the inconvenience and thank you for your understanding.
Jewelry Storage Kit Gift Campaign (Ended)
Atelier Schedule|February
Here is the information about the February atelier.
"Appointment Day" is a day when you can visit by reservation only, one group at a time. "Open Day" is a day when the atelier is open for a full day, allowing you to come freely without a reservation.
We look forward to your visit.
[ Appointment Day / Reservation Required ]
10日(土)
11日(日)
24日(土)
*Includes online consultation for marriage rings (please apply for online consultation at least two weeks before your desired date)
Please make your appointment reservation using the reservation form on the page below.
I'm sorry, but I cannot access external links. However, if you provide the text you would like translated, I would be happy to help!
*Dates not displayed on the reservation form cannot be booked.
[ Open Day / No Reservation Required ]
17th (Saturday) 11:00-17:00
※Consultations for marriage rings are by appointment only.
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
- In the atelier, we only accept cashless payments such as credit cards and Amazon Pay. Thank you for your understanding in advance.
・In the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Also, during open days, we kindly ask for your consideration not to disturb other customers.
- Since you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
Atelier Schedule|January
This is information about the January atelier.
"Appointment Day" is a day when you can visit by reservation only, one group at a time. "Open Day" is a day when the atelier is open for a full day, allowing you to come freely without a reservation.
[ Appointment Day / Reservation Required ]
13日(土)
14日(日)
20日(土)
21日(日)
*Includes online consultation for marriage rings
▼アポイントのご予約は、Please use the reservation form on the page below.
https://cobaco.shop/pages/our-space
*Dates not displayed on the reservation form cannot be booked.
[ Open Day / No Reservation Required ]
27th (Saturday) 11:00-17:00
※Consultations for marriage rings are by appointment only.
-
- Cobaco items are made to order, so they cannot be taken home on the same day (with some exceptions).
・Credit Card/Amazon Pay is accepted in the atelierWe only accept payments via cashless payment methods such as.Please be advised in advance.
・Inside the atelier, there are delicate and fragile items such as glass and natural stones, as well as stairs and steps. Please be very careful if you are bringing children. Additionally, during open days, we kindly ask for your consideration not to disturb other customers.
・As you may try on jewelry, we kindly ask for your cooperation in disinfecting your hands with alcohol upon entering the store.
・There are no restrooms available in the atelier.
International Shipping|Information about Overseas Delivery
Thank you for visiting our online store. cobaco Online Store has introduced external payment and delivery services for the convenience of overseas customers.
Middle East: United Arab Emirates
北アメリカ: カナダ、アメリカ合衆国
Europe: Austria, Belgium, Croatia, Czech Republic, France, Germany, Italy, Monaco, Netherlands, Portugal, Spain, Switzerland, United Kingdom
Japanese, English, Chinese (Traditional / Simplified), Indonesian, Thai, Korean, Spanish, German, Russian, French, Italian, Portuguese, Turkish, Malay, Polish, Vietnamese
- すべてのジュエリーは受注生産のため、注文から配送まで約1ヶ月半から2ヶ月かかります。
- 国際配送は当社のオンラインストアを通じてのみ利用可能です。
- このサービスは、配送が可能な国から当社のオンラインストアにアクセスすることで利用できます。
*It is not possible to ship orders from Japan to overseas. - 海外からの注文に対しては、リングサイズゲージのレンタルサービスは利用できません。
- ギフトラッピングは利用できません。
国際配送に関する利用規約については、こちらをご覧ください Overseas Shipping Terms.
For detailed information on usage and payment methods, please refer to the "Usage Guide" and "About Usage Fees and Various Fees" of the partner.
Thank you very much for always visiting our online store.
We are pleased to announce that the cobaco online store has introduced external payment and shipping services for our overseas customers. We will continue to strive to ensure that customers living abroad can enjoy their shopping experience.
Middle East:アラブ首長国連邦
North America:アメリカ、カナダ
Europe: United Kingdom, Italy, Austria, Netherlands, Croatia, Switzerland, Spain, Czech Republic, Germany, France, Belgium, Portugal, Monaco
Japanese, English, Chinese (Simplified/Traditional), Indonesian, Thai, Korean, Spanish, German, Russian, French, Italian, Portuguese, Turkish, Malay, Polish, Vietnamese
*We cannot ship products ordered from within Japan to overseas.
For the terms of use regarding international shipping, please refer to "Overseas Shipping Terms」をご覧ください。
For more detailed information on how to use the service and payment methods, please refer to our partner's "User Guide" and "Usage Fees and Various Charges."
「ご利用ガイド」はHere(外部サイト)
"Regarding usage fees and various charges"Here(外部サイト)
About the New Year holidays
We sincerely apologize, but we will be closed for the New Year holidays from December 27 (Wednesday) to January 7 (Sunday).
Orders and inquiries received during this period will be responded to sequentially after January 8 (Monday).
Additionally, the last acceptance for shipping ring size gauges this year will be for orders placed by around 2 PM on December 26 (Tuesday). If you wish to order, please consider doing so as soon as possible.
Furthermore, starting in January, we will change our regular holidays as follows.
(Until December) Wednesday, Saturday, Sunday, and public holidays
(From January) Tuesday, Wednesday, Friday, and public holidays
We apologize for any inconvenience this may cause, and thank you for your understanding.
The business style will change from 2024.
Please make your appointment reservation using the reservation form on the page below.https://cobaco.shop/pages/our-space
Tuesday, Wednesday, Friday, Holidays
※Including online store operations
[ Atelier Appointment Day ]
土・日
*Includes online consultation for marriage rings
*Excluding weekends with open days
○ご予約可能な日程は、
Basically scheduled to be held once a month.
We will be closed from December 1 (Friday) to December 4 (Monday).
We will respond to orders and inquiries received during this period sequentially after December 5 (Tuesday). We apologize for the inconvenience and thank you for your understanding.
[ Event ] cobaco pop-up gallery in Tokyo Announcement
We are planning to hold an exhibition in Tokyo for the first time in a while on December 2-3. This exhibition will be the only pop-up event this winter, featuring the Christmas limited collection 'Selectable Diamonds'. Four types of diamonds with different cuts have been crafted into jewelry with combination colors.
*The products displayed at the event are all sample items for fitting. If you wish to place an order, please use the online store. (You can also place an order from a tablet device within the venue.)
To those who received an email with the subject "Request to Activate Customer Account"
In conjunction with the renewal of the cobaco online store, we have sent an email today, October 20th, regarding password reset instructions on the new site to all customers who have previously registered as members on our online store.
However, there was an error on our part, and we were unable to send the correct email to some of our members. We sincerely apologize to those members who suddenly received an inappropriate email like the one below. We would like to take this opportunity to express our apologies.
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件名:
【cobaco】Request to Activate Customer Account
内容:
To our valued customers
Thank you very much for creating a customer account on cobaco. Once you activate your account, the process will be complete.
Activate Account
orAccess the shop
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This is to activate your new online store account, and please rest assured that it is not a spam email.
Once you select "Activate Account," you will be directed to the password setting screen, where you can reset your password and complete the login process.
Thank you very much for your cooperation.
[ Limited Time Offer ] Get a coupon for new member registration
Thank you for always using the cobaco online store. To celebrate the renewal of our online store, we are offering a limited-time "Get a 2000 yen OFF coupon for new member registrationWe will be conducting a campaign.
If you register as a new member during the period, we will give you a 2000 yen OFF coupon that can be used for a limited time.You can use this for purchases over 30,000 yen including tax. Please take this opportunity to register as a member.
[ クーポン付与条件 ]
Please register as a member on our site within the "Coupon Grant Period" below.
* Customers who registered on the old site will receive a coupon when they activate their customer information on the new online store.
We have sent an email regarding the account transfer as of October 20th.We apologize for the inconvenience, but please check and reset your password.
[ クーポン付与期間 ]
October 20, 2023 - November 30, 2023, 10:00 AM
[ Coupon Usage Conditions ]
Within the "Coupon Usage Period" below, on this siteOver 30,000 yen including taxwith the purchase ofOne time onlyAvailable for use
[ Coupon Validity Period ]
Until December 31, 2023
[ クーポン使用方法 ]
Please enter the coupon code included in the email sent upon new member registration on the purchase screen and click the "Apply" button.
*Please note that if you proceed to the quick checkout button (such as Amazon Pay) at the bottom of the purchase screen, the coupon input screen will not be displayed.
*Please make sure that the coupon has been applied before confirming your order and making the payment.
Notice of Online Store Renewal
We have renewed and reopened our official online store.
In conjunction with the renewal, there is no change to the top page URL (https://cobaco.shop/), but the product detailsThe addresses other than the top page, such as columns, will be changed.If you have registered the URLs of pages other than the homepage in your "Favorites" or "Bookmarks",We apologize for the inconvenience, but please make the changes to your registration.
We have sent an email regarding the account transfer as of October 20th.We apologize for the inconvenience, but please check and reset your password.
We will continue to strive to create a better shop in the future, so
We sincerely appreciate your continued support.
【Important】For customers planning to use "Amazon Pay"
Thank you for always using the cobaco online store.
We sincerely apologize for the inconvenience and trouble caused, and we appreciate your understanding.